Version 1.0 - May 2019
Vive Health, LLC (“our”, “we”, “us”) operates the mobile application, Vive Precision, hereinafter referred to as the “Service” or “App”.
The purpose of this page is to you inform you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have in regards to that data.
Your data is used to provide and improve the Service. By using the Service, you agree to the collection and use in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.vivehealth.com/.
If you have any questions about this Privacy Policy, please feel free to contact us at: +18004873808.
Please advise that your use of our App, including our collect and use of your personal information, is also subject to our Terms and Conditions also contained within this page. Please read this Notice carefully to understand how we collect and use your data.
The information you provide to us will be used to respond to inquiries, notify you of promotions and announcements, or to supply you with requested information on products and services.
* We do not sell your information to third parties.
The information that we learn from customers helps us personalise and continue to improve your experience with Vive Health. Here are some types of information we gather:
While using our App, you may be asked to provide us with certain personal information that can be used to contact or identify you. This type of information may include, but is not limited to:
If you would like us to remove any Personal Data, please contact us at +18004873808, and we will make all reasonable attempts to delete your information from our files.
We receive and store certain types of information that is not personally identifiable whenever you interact with us. For instance, we use “cookies”, like many other apps, and we may document the type of operating system you are using, the parts of the Service you use, and other diagnostic data.
If you would like to update or delete any personal information we have collected about you, contact us at +18004873808. We will abide by requests to personally identifiable information deleted from our records, except in cases where retention of that information may be required by law.
Information about our customers is an important part of our business and we will never sell your information to third parties. We only share personal information with other companies or individuals outside of Vive in the following limited circumstances:
We employ various forms of security measures to protect the confidentiality and the security of the data you provide us. It should be noted that the internet is not a guaranteed secure environment. We cannot ensure the security of your transmission of information to us. There is no guarantee that transmitted information may not be accessed, released, changed, or destroyed by breach of any of our safeguards. By checking the box below and utilising our App, you agree that it is your sole responsibility to protect the security of your information used for logging in to the App. Please note that communications you send to us (email and others) through our App are not encrypted.
You can always choose to control the information stored in your Vive Health account or choose not to provide information, even though it might be needed to make a purchase or to take advantage of Vive Health functions.
With regards to collecting personal data of children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online service must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Please refer to this privacy policy periodically for any variations. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check this page frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
All information, content, materials, products (including software) and services included on or otherwise made available to you through Vive Health are provided by Vive Health on an “as is” and “as available” basis, unless otherwise specified in writing. Vive Health makes no representations or warranties of any kind, expressed or implied, as to the operation of Vive Health or the information, content, materials, products (including software) or services included on or otherwise made available to you through Vive Health, unless otherwise specified in writing. You expressly agree that your use of Vive Health is at your sole risk.
To the fullest extent permissible by applicable law, VIve Health disclaims all warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Vive Health does not warrant that Vive Health; information, content, materials, products (including software) or services included on or otherwise made available to you through VIve Health; their servers, or emails sent from Vive Health are free of viruses or other harmful components. Vive Health will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through Vive Health, including but not limited to direct, indirect, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
If you have any questions, concerns, or comments about this privacy policy, please refer to the “Contact Us” page. We are glad to hear any suggestions from you.
Last Updated: May 9, 2019 | 12:02 PM